If you are unhappy with your purchase or would like to return your items, please send your item(s) back to our Return Center in accordance with the following Return Policy:
Damaged or not as described items can be refunded back to the original payment method!
Returns are processed within 5-7 business days after receiving item(s) at our warehouse.
Item must be sent back within 30 days of the delivery date.
Damaged, defective, or incorrect items must be reported within 2 days of delivery. (Note: If such items are not reported in time, we will not issue a refund. Please email - [email protected] ( for assistance.)
MaguVerse does not cover the return fees.
Items must be unworn, unwashed, and have original tags attached.( IMAGES REQUIRED )
Items must be free of stains, makeup, deodorant or wear.
Return packages must include the original packing slip to ensure processing.
Return drop-offs are ONLY accepted at our Return Center.
We are not liable for return packages that are lost or stolen in-transit.
Additional notes: The return processing time-frame does not include the time needed for your return package to deliver to our facility. Depending on the shipping method and carrier selected, your return package may take several days to reach us.
Once your return is fully processed, 40% of the original product price will be refunded in the chosen form of payment.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded!